If it expires, you will need to go to the Call ** page again to find a new One-Time Passcode. The One-Time Passcode is valid for one hour. The One-Time Passcode is a random number generated by our system that helps verify your identity and get faster support. Select "Call us" to see the One-Time Passcode (6 digits). You can view the User Agreement applicable to your account by clicking on the 'Legal' link located on the bottom, right-hand corner of any PayPal page and selecting the country in which your PayPal account is registered.Ĭlick Contact us at the bottom of the page.Ĭhoose the topic and sub-topic that best match your reason for contacting us. This is not an avenue for others to get their issues resolved.Īlthough I am unable to address your specific concerns in this contact, I encourage you to explore the customer service options available for your country, which are located in PayPal's User Agreement applicable to your account. The Better Business Bureau is intended for use by citizens of North America only. As such, I am unable to address the concerns within the complaint however, I forwarded your complaint to the relevant PayPal offices for review. I have determined that this complaint falls outside the scope and jurisdiction of PayPal's ************* offices. My name is ****, and I am writing on behalf of PayPal, Inc.
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